• Lawnmowers
• Commercial Mowers
• Tillers
• Riding Equipment
• Hand Held Products
• Power Carriers
• Snowblowers
• Generators
• Pumps
• General Purpose Engines

You may purchase paper copies of our owners’ manuals online from HELMINC.COM or through any Authorized Servicing Honda Power Equipment Dealer.

NOTE: If you need an owner's manual for a Honda engine on a pressure washer (or other non-Honda equipment), we must have the full model name of the Honda engine, not the pressure washer. This model name will always start with a "G". Some common examples would be GC160, GXV670, GX340.

Service Manuals may be purchased online through HELMINC.COM or through any Authorized Servicing Honda Power Equipment Dealer.

When purchasing a Service Manual, we also recommend you purchase a Parts Catalog.

You can purchase a Parts Catalog through any Authorized Servicing Honda Power Equipment Dealer.

If your local dealer is unable to assist you, following are two dealers that specialize in providing Honda Power Equipment publications via mail order:

HARRISON EQUIPMENT
2054 H. Twin Oaks Rd.
San Marcos, CA. 92069
(800) 752-5883

KEY DEALERS SUPPLY
4212 Summit Ave.
Greensboro, NC. 27405
(800) 827-3003

Below are general locations where the model ID plate may be located on a Honda Power Equipment product. Scroll to find which Honda Power Equipment product you have, and read the information provided to help you determine what model you have for your Honda product. This information is important to your local Honda Power Equipment dealer to help you find the correct replacement parts or service for your Honda Power Equipment unit. If you are having difficulties locating the model ID plate, contact your local Honda Power Equipment dealer for assistance.

Commercial Mowers:
Use the pictures below for help finding the model name of your commercial mower.

HRC215, HRC216


HRC7013, HRC7113, HRC7018/7020



Consumer Lawn Mowers:
See the picture below for help finding the model name.

General Purpose Engines:
To find the model number, look for a model number sticker on the engine. All Honda engines model numbers start with the letter "G," such as "G100", "GX610", or "GXV160." For some engines, you will also need to locate the serial number, which is stamped into the side of the engine.




Generators:
All Honda generators have a model name with a prefix that starts with "E" such as EB500, EU1000i, or EG5000. The model name is usually on the case, fuel tank, or near the control panel.




Hand Held Products:
See the picture below for help finding the model name.

 


Power Carriers:
See the picture below for help finding the model name.

 

Pumps:
All Honda water pumps have a model name with a prefix that starts with "W" such as WD30, WH15 or WDP30. The model name is usually on the fuel tank or recoil starter of the engine.



Riding Equipment:
The Model Name and Frame Serial Number locations vary depending upon the model you own.



In the case of the H6522 (shown above), H4013, H4514, H4518, HT3810, HT3813, HT4213, HT-R3009, HT-R3811, H5013, H5518 and RT5000, the frame serial number is located on the right side, or front right side, of the frame. The model name should be prominently displayed on the engine hood or above the rear wheels.

 


Snowblowers:
You should be able to find an ID tag similar to the picture below on your product. The Identification tag location: 2-stage models: Typically located on the back of the frame or lower handlebar




Single-stage models: Typically located on the right side or on the rear axle.

 


Tillers:
You should be able to find an ID tag similar to the picture below on your product. (see below)



FG100 Identification tag location: Rear center on the debris shield, behind the engine

Take your equipment to your local Honda Power Equipment servicing dealer for inspection, diagnosis, and repair.

*Please note: Home Depot is not a servicing dealer. However, if you purchased your equipment at Home Depot and require warranty work, you may bring your product back to Home Depot, as they will assist you in sending it out for warranty repairs.

Parts can be purchased from any Authorized Servicing Honda Power Equipment Dealer.

In order to assure you receive the correct part, please provide your dealer with the model and serial number of your equipment (or the engine number if ordering engine parts).

Please note: Home Depot is not a servicing dealer and only carries limited maintenance parts.

Hours of Operation: 8:30 am - 5:00 pm EST

Information we need when you contact our Customer Relations Office:

• Your name and address
• Owner's name and address if different from above
• Full Model Name and serial number (See your Owner's Manual for serial number location)
• Date of Purchase
• Selling Dealer
• Description of problem

If you are interested in becoming an authorized sales and service dealer for Honda Power Equipment, call 1-678-339-2491 during normal business hours, M - F, 9am - 5pm EST.

If you are interested in becoming an authorized engine dealer, please contact your regional engine distributor.

Honda engines are designed and certified to run on regular unleaded gasoline.

E85, a mixture of 85% ethanol and 15% gasoline, has been in the news recently. E85 is an alternative fuel; it is not gasoline. Honda engines are not designed or certified to run on E85 or any other alternative fuel. Always refer to your owner's manual for a list of recommended fuel and the current approved additives.

If you purchased a new piece of equipment and are missing parts or manuals that come with the product, you need to contact your selling dealer.

Used, pre-owned or reconditioned products are sold “as is”. Any damaged or missing parts are the responsibility of the buyer or the retailer, not American Honda Motor Co.

If you have further questions you may contact our Customer Relations office at 770-497-6400.

American Honda's Distributor's Limited Warranty coverage starts from the date of the first retail purchase.

American Honda only manufactures new lawn mowers; we do not refurbish products for resale.Since Honda is not involved with the refurbishing, we have no knowledge of what work has been done to refurbished units, nor do we know the reason why they were returned to Home Depot. You would need to contact the store where the product was purchased for more information.

Refurbished mowers are sold "as-is", so any damaged or missing parts are the responsibility of the buyer or retailer, not American Honda.

The warranty terms for the following products are shown in the back of many of our owner's manuals. You can also click below to view American Honda’s most current Distributor’s Limited Warranty Terms.

View Warranty Terms

For all other products contact your selling dealer or Honda Power Equipment Customer Relations at 770-497-6400.

Please note: general purpose engines have an international warranty. If you have a question regarding this type of warranty, please contact the regional engine distributor or contact Honda Power Equipment Customer Relations at 770-497-6400. If you are in a country outside the United States contact the Honda distributor in that country.

You may take your Honda product to any authorized Honda Power Equipment servicing dealer in the United States that carries your particular product line for warranty repairs. When taking your product in for warranty service, you must provide proof of purchase.

NOTE: To qualify for warranty, the product must be purchased in the United States, Puerto Rico or the U.S. Virgin Islands* and the product must be an American model.

*General Purpose Engines (engines installed on non-Honda equipment) carry an international warranty so country of origin or country where sold does not exclude warranty coverage.

Send a letter to the following address and include the information listed below:

Honda Power Equipment
Attn: Customer Service / Product Registration
4900 Marconi Drive
Alpharetta, GA 30005-8847

Complete model and serial number information

• Original date of purchase
• Date of ownership transfer
• Previous owner's name, address and phone number
• New owner's name, address and phone number

If you are calling from Canada or need information or assistance in Canada, please contact Honda of Canada Customer Relations:

Honda Canada
715 Scarborough
Ontario M1B 2K8
CANADA

Toll-Free – 1-888-9HONDA (1-888-946-6329)
Toronto area only – (416) 299-3400
www.honda.ca

American Honda only distributes and supports products sold in the United States, Puerto Rico and the U.S. Virgin Islands and dealers in the same areas. If you need to find a dealership outside of the United States to work on a piece of equipment, visit Honda's worldwide website at www.world.honda.com.

1. Make sure the spark plug wire is connected. To check, open the spark plug access panel.
2. Make sure that the fuel valve is turned to the ON position
3. Make sure you have fresh fuel in the Snowblower.
4. If your Snowblower still won't start, contact a local servicing Snowblower dealer in your area.

You possibly are experiencing a fuel tank venting problem. Try the following:

1. Loosen the gas cap then retighten it.
2. If your Snowblower continues to stall, contact your local Honda Power Equipment servicing dealer.

NOTE: American Honda does not manufacture pressure washers. However, we do manufacture Honda engines used by many pressure washer manufacturers.

If you are having problems with the pressure washer pump components, contact the manufacturer of the pressure washer.

If you have having problems with the engine, contact a local Honda engine dealer. Click on the link for our dealer locator for the location of the Regional Engine Distributor. They will refer you to the appropriate engine dealer in your area.

Take your equipment to your local authorized Honda Engine dealer for an inspection and repair.

This is because the flywheel brake on the mower is engaged until you depress the flywheel brake lever (top lever) on the handlebars. Depressing this lever while pulling up on the handles will allow you to easily move the handles up.

American Honda's Distributor's Limited Warranty coverage starts from the date of the first retail purchase.

American Honda only manufactures new lawn mowers; we do not refurbish products for resale.Since Honda is not involved with the refurbishing, we have no knowledge of what work has been done to refurbished units, nor do we know the reason why they were returned to Home Depot. You would need to contact the store where the product was purchased for more information.

Refurbished mowers are sold "as-is", so any damaged or missing parts are the responsibility of the buyer or retailer, not American Honda.

Your lawn mower engine is not factory-equipped with a spark arrester. In some areas, it is illegal to operate an engine without a spark arrester. Check local laws and regulations. An optional USDA (United States Department of Agriculture) approved spark arrester is available from an authorized Honda servicing dealer.

Click here to view a list of optional spark arresters you can purchase from an authorized Honda dealer. Specific page for spark arrester kits is 2-9.

Click here to find an authorized servicing Honda lawn mower dealer in your area.

(Applies to the HRB216, HRB217, HRR216, HRS216, HRT216, HRX217, and HRZ216 models only) The spark arrester must be serviced every 100 hours to keep it functioning as designed.

1. Allow the engine to cool, and disconnect the spark plug cap to prevent accidental starting.
2. Remove the three flange bolts and the heat shield.
3. Remove the two set screws and the spark arrester from the muffler.
4. Check for carbon deposits on the spark arrester and the exhaust port.
5. Brush carbon deposits away. Be careful to avoid damaging the spark arrester screen.
6. Installation is the reverse of removal. Tighten all hardware securely.
7. Reconnect the spark plug cap.

(Applies to the HRX217HXA and HRX217HMA models only)

1. Push and hold the yellow button down on the blade control lever and measure the free play at the top of the lever. Free play should be 3/8 to 9/16 in (10 to 15 mm). If adjustment is necessary:
2. Loosen the lock nuts with a 10 mm wrench, and move the adjuster up or down as required.
   
3. Tighten the lock nuts and recheck the free play.
4. Start the engine outdoors.
5. Move the throttle to FAST.
6. Operate the blade control lever. The blades should engage when you push the lever forward, and the blades should stop quickly when the lever is released. If the blades do not start or stop as they should with the correct cable adjustment, take the mower to an authorized Honda servicing dealer for repair.

(Applies to the HRX217HXA and HRX217HMA models only)

1. With the engine stopped, position the control cable bands as shown.
2. Pull the shift lever all the way back to the neutral position.
3. Start the engine and move the throttle lever to the FAST position.
4. Engage the drive clutch lever and confirm the following:
   • Mower does not self-propel.
   • Mower begins to self-propel or creeps very slowly forward when the shift lever is moved one notch forward.
   If the mower operates as outlined above, no adjustment is required.
5. If adjustment is required, loosen the top and bottom drive clutch cable lock nuts with a 10 mm wrench.
   
6. Move the adjuster up or down, as required, until the mower operates as outlined in step 4.
7. Tighten the lock nuts.
8. If the mower will not operate correctly, take the mower to an authorized Honda servicing dealer.

1. Loosen the Smart Drive clutch cable LOCK NUT.
   
2. Start the engine.
3. Without engaging the Smart Drive grip, turn the clutch cable ADJUSTER in the MOVE direction until the lawn mower just begins to move forward.
4. Turn the clutch cable ADJUSTER 1 to 2 turns in the STOP direction.
5. Tighten the clutch cable LOCK NUT.
6. Check the operation of the Smart Drive system.

1. Move the throttle lever to the FAST position.
   
2. Remove the air cleaner cover.
   
3. Use a feeler gauge and measure the clearance between the control choke arm and the control lever. The clearance should be 0 to 0.040 in (0 to 1 mm).
   
4. To adjust the clearance, loosen the lock nuts with a 10 mm wrench.
   
5. Move the adjuster up or down as required to obtain the proper clearance.
6. Tighten the lock nuts.
7. Check the engine speed with a tachometer.

Most grasses should be mowed when they have grown 1/2 to 1 inch above their recommended height. More frequent mowing is required for mulching than for bagging. For best mulching results, you may need to mow the lawn twice a week during the growing season.

If you look closely, you’ll see that most grass has stems and leaves. If you cut off the leaves, you’ll scalp the lawn. Let the grass recover between mowings. Your mower will work better, and your lawn will look better.


If your grass gets too tall, cut it once at the highest cutting height setting, then mow again in 2 or 3 days. Don’t take off more than one third of total grass height in any one mowing, or brown patches may develop. Consult a local nursery or lawn and garden center for cutting height recommendations and advice about specific types of grasses and growing conditions in your area. Cutting height adjustment is explained in the owner’s manual.

A sharp blade cuts cleanly. A dull blade tears the grass, leaving shredded ends that turn brown. When your blade doesn't cut cleanly anymore, have it sharpened or replaced.

If the ground is too dry, mowing will stir up a lot of dust. Besides being unpleasant to work in, too much dust will clog the air filter. If dust is a problem, water your lawn the day before mowing. Mow when the grass is dry to your touch but the soil is still moist. Wet grass is slippery and can make you lose your footing. Also, wet grass clippings will clog the mower deck and collect in clumps on the lawn. Always wait for wet grass to dry before mowing.

Before clearing a clogged mower deck, stop the engine and turn the fuel valve to the OFF position. Disconnect the spark plug cap and tilt the mower so the air cleaner side is up. Clear a clogged deck with a stick, not your hands.

The blade must spin very fast to cut properly. Always use the FAST throttle setting to keep the engine running at maximum rpm. If engine speed drops, it could mean the engine is being overloaded by the blade trying to cut too much grass. Mow a narrower swath, mow at a slower pace, raise the cutting height, or move the Clip Director® knob (HRX217 only) toward the BAG position.

For an even lawn finish, overlap each mowing swath by a few inches. If the grass is very tall or thick, use more overlap and a narrower mowing swath.
Your Honda mower will work most efficiently if you use the following mowing patterns as much as possible. Mower deck and equipment design and the direction in which the blade rotates cause these mowing patterns to give the best results.

Mulching

Use a counterclockwise mowing pattern when the mulching plug is inserted or the Clip Director® knob is in the full MULCH position. If the lawn has an irregular shape or many obstacles, divide it into sections where you can use counterclockwise mowing patterns.

Bagging

Use a clockwise mowing pattern. This will give the best bagging performance, leaving the least amount of clippings on the lawn.

Rear-Discharge Mowing

Remove the grass bag and close the discharge guard. Remove the mulching plug or adjust the Clip Director knob to the desired setting and begin mowing in a clockwise mowing pattern. If the lawn has an irregular shape, or many obstacles, divide it into sections.

Your mower can be used to pick up fallen leaves for disposal. If using the mower to bag large amounts of fallen leaves and not for mowing, set the cutting height adjustment levers so the front of the mower deck is one or two settings higher than the rear.

If you want to mulch fallen leaves into your lawn, don't let the leaf cover get too deep before you begin. For best results, start mulching while grass still shows through the leaf cover. In places where fallen leaves completely cover the grass, remove the leaves by raking or use the grass bag so your mower can pick them up for disposal. Insert the mulching plug or position the Clip Director® knob in the MULCH position.

To bag leaves with the HRX217 mower, position the Clip Director knob in the #9 position (not quite full mulching) to start. This setting will allow the leaves to be recirculated and recut until the particles are small enough to pass though the sliding door opening and into the grass bag. Depending on the size, type, and water content of the leaves, it may be necessary to open the Clip Director to allow for best bagging results. Using the Clip Director correctly will allow better grass bag filling, resulting in less grass bag emptying. Be sure there are no obstacles, including rocks, hidden under the leaves.

To bag leaves with rear discharge mowers, install the optional leaf shredder in the discharge opening. The leaf shredder helps to chop up the leaves to better pack the grass bag so it won't have to be emptied as often. Be sure there are no obstacles, including rocks, hidden under the leaves.

Click here for a list of available leaf shredders for Honda lawn mowers. Specific page for leaf shredders is 2-7.
Click here to find an authorized servicing Honda lawn mower dealer in your area.